I ordered The Book of Time Outs last week because we love the Wicked History of the World books, and this sounded similar. (It's not.)
The book came in the mail today, and not only is it NOT a hardcover, but it is NOT EVEN BOUND. It's just a bunch of loose pages with a dustjacket holding them together like a file folder. Seriously. How could I not be annoyed by that?
... grrrrrrr ...
But now the not so much:
I emailed the seller explaining the problem and asking for return instructions. Twenty minutes later he refunded the purchase and shipping. Apparently he knew he done did me wrong.